Veterinarian Reviews

Your kind words mean the world to us, and we’re so thankful that you’ve taken the time to provide us with feedback.

A small cat with large ears laying in a woman's lap

We love our clients and patients!

We know you have a lot of choices when choosing the best Urbana, IL, veterinary hospital, and we’re happy that you’ve decided to join the Good Friends Animal Hospital family. Your kind words and feedback help us continue to provide outstanding service to you and your pet. If you enjoyed your visit, please use the buttons below to leave us a five-star review on Google or Facebook.

I have been bringing my pets (family members) here for years. I love how they treat me and my pets. Always sweet and kind, always ready to answer any questions I might have. I might be a little needy, worrying about things and wanting the best for my pets, but they always make me feel comfortable and heard. If you want the best treatment and care, this is the place to go. Thank you again to the veterinarians and the staff. They are number one!

Nada C.

I recently switched vet care for my senior French Bulldog to GFAH. I cannot say enough good things! Every staff member I have interacted with has been kind, professional, and knowledgeable. It was very easy to get in for an appointment. The veterinarian that we saw spent a lot of time with us and explained things clearly and most importantly my dog loved her! I am very thankful that we switched to Good Friends and would highly recommend them to anyone in the CU area needing vet care!

Hailey.

We have a couple of elderly dogs. Our boy has had several issues recently and the kind staff at Good Friends is always willing to listen and to answer any questions we have (we’ve had a lot of them). The care they show to our dogs and us has been invaluable. I can’t recommend them highly enough. Dr. Norris and her staff are exceptional!

Tamra P.

The staff is amazing! They recently helped me with a hard situation and went above and beyond to try and help my sweet girl. Good Friends Animal Hospital is the absolute best. Ashley went to great lengths to get me the help and advice I needed. I can never thank them enough!

Marissa B.

I took my 13-week-old kitten I just adopted in for a full exam and vaccines. The vet tech was very informative, and the vet knew right away that she had ear mites. They kept my kitten calm. They went over prices and what things were needed/optional. The vet noticed a lesion above my kitten’s nose and said it could possibly be ringworm. Instead of having me pay for the lab test, she gave me names of over-the-counter ointments that are more cost-effective to see if it cures it since the lab fee was high. I just moved to the area, and though Vets can be expensive, they gave me alternatives to save money! I’m very happy about my visit and will continue to go to Good Friends Animal Hospital!!!!!

Emma W.

Good Friends? More like Besties! I was very much impressed with the promptness we were seen as a non-urgent/new patient. I appreciated the time the Dr. took and I did not feel rushed. Treatment options were given with no pressure for anything else. I found everything to be quite affordable too. I had a paid monthly plan at our last Vet clinic and still ended up paying quite a bit per visit there. My pup had a minor skin surgery performed. The pre- and post-instructions were easy to understand. I felt it was very thoughtful to include a special food for post-care/nausea. I’ll be switching my entire pack of dogs to Besties… Good Friends.

Also—although my pup’s surgery was necessary to prevent more injury, GF could corner the market on pet facelifts! (Just kidding!) Impeccable work.

Candice L.