Meet the Staff


Dr. Susan Norris

A graduate of the University of Illinois College of Veterinary Medicine, Dr. Norris has worked in both general practice and emergency medicine.  She is a member of the American Association of Feline Practitioners (AAFP) and is part of their Cat Friendly Practice® program to make veterinary care less stressful for cats and their caregivers.  Along with practicing top-notch medicine, she has made it her mission for Good Friends Animal Hospital to provide compassionate care and service to all clients and patients.  Outside of the hospital, she enjoys spending time her husband, two step-daughters, two dogs, and two cats. Her beloved Charlotte Pug is pictured.


Ashley Handal

 Ashley is our Practice Manager.  She has worked in the veterinary field for over twenty years. She lives with her two dogs, Ozen and Roman (pictured), two cats, Gracie and Mizzou, two daughters and husband. Ashley oversees all personnel, hospital activities, and the facilities. She keeps the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, she is there to deliver the best possible experience to you and your pet before, during, and after your appointment. 


Abby Wiegel

 Abby is one of our very experienced veterinary assistants. She has worked in the veterinary field for over fifteen years and is a valuable member of the Good Friends family. She and her husband Rodney have two sons, two dogs, and three cats. 


Amanda Whitcomb

 Amanda, one of our veterinary assistants, has worked in the veterinary field for multiple years.  She is a great asset to our team, providing experienced and compassionate care for every patient. Amanda further exemplifies the principles of Good Friends Animal Hospital by being such a great mom to a special needs kitty named Scooter. 


Brooke Shelby

Brooke  is a Certified Veterinary Technician and graduated from Parkland's CVT program in 2017.  Her expertise in pet handling and care are top notch.  

When not at Good Friends, she and her partner, James, are busy with their three children and mixed-breed dog, Pancakes.


Brittany Gray



Kristen Suhrenbrock




Cuddles is the silent partner in the operation.  It is no secret that he is running things in the background.  It is also very obvious that most of our clients actually come in to see him and not his human employees.